EEX 9.2: Fluid Expense Report Approvals Add Notes Page is Greyed Out When Opened for the First time.
(Doc ID 3050146.1)
Last updated on OCTOBER 01, 2024
Applies to:
PeopleSoft Enterprise FIN Expenses - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
On the Fluid Expense report approval page, when clicking on Add Notes link for the first time, the Notes page (EX_SHEET_NOTES_SCF) has all the fields greyed out. Only when the Expense lines are updated and saved, the note page is enabled for entry.
Steps:
1. Set Up Privilege Template - Set Up Financials/Supply Chain > Product Related > Expenses > Management > Privilege Template
2. Login as Expense Approver.
3. Navigate to Approvals Tile.
4. Select one Expense Reports to open Summary Approval Page.
5. Open Expense Details.
6. Click on Add Note. See that the Notes page (EX_SHEET_NOTES_SCF) is greyed out.
7. At Expense Summary, click the View Details link.
8. Change the amount on any line and save.
9. Back to View Summary.
10. Click on Add Note now. The page is enabled for entry.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |