Attempt to Change Annual Pledge for Health Savings Account After Change of Elected Coverage Level for Medical Plan to Employee Only Fails With Error Message "Your contribution of $xxxx is greater than the maximum that you can contribute to this plan." (Doc ID 3051057.1)

Last updated on NOVEMBER 10, 2024

Applies to:

Symptoms

Employee originally elects to cover at least one dependent in a High Deductible Health Plan (HDHP) with an associated Health Savings Account (HSA). The employee elects to participate in the HSA with a contribution amount greater than that allowed for Employee Only coverage. The employee changes their coverage to Employee Only in the Health Plan. The employee then selects the Health Savings Account tile. The following error is triggered and the HSA election page does not open:

Steps to reproduce the issue:

     1. Employee navigates to Employee Self Service homepage > Benefit Details tile > Benefits Enrollment tile.
     2. Employee selects the Medical tile.
     3. Employee elects an HDHP Plan with an associated HSA,covering 2 dependents.
     4. Employee selects the Done button.
     5. Employee selects the Health Savings Account tile.
     6. Employee elects to contribute the maximum allowed contribution for Family coverage.
     7. Employee selects the Done button.
     8. Employee again selects the Medical tile.
     9. Employee deletes coverage for the dependents, changing the Coverage to Employee Only.
     10. Employee selects the Done button.
     11. Employee again selects the Health Savings Account tile to reduce the contribution amount.
     12. The election page does not open and the error displays.

Changes

Cause

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