Email Notification Is Not Triggered When Adhoc User Is Inserted or Deleted In A Purchasing Requisition Approval Chain.
(Doc ID 3054699.1)
Last updated on OCTOBER 28, 2024
Applies to:
PeopleSoft Enterprise SCM Purchasing - Version 9.2 to 9.2 [Release 9]Information in this document applies to any platform.
Symptoms
When inserting/deleting ad hoc approvers to a purchasing requisition approval chain,by an approver, no email is triggered even when Ad hoc Insert/Ad hoc Delete events are added to the Approval setup.
Steps:
1. Add an Ad hoc Insert/Delete event in the Requisition Approval Setup.
Enterprise Components > Approvals > Approvals > Approval Setup
2. Create a Purchasing requisition and submit for approval.
Purchasing > Requisitions > Add/Update Requisition
3. Login as approver.
4. Go to the requisition approval and open the approval chain
5. Add an Adhoc approver.
6. See that no email is triggered to the ad hoc approver.
7. Delete the Ad hoc approver.
8. See that again no email is triggered.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |