In PUM50, Unable to Select Multiple Transactions (Journals, Vouchers, etc.) for Approval in Approval Tile - Pending Approvals Page. (Doc ID 3058134.1)

Last updated on NOVEMBER 08, 2024

Applies to:

Symptoms

In PUM50, Approvers are unable to select and approve multiple transactions.  After clicking the Approval tile and accessing Pending Approvals page, in selecting multiple transactions to approve, the system selects last one,
and ignores latest reviewed for approval.  Note that this is observed for all pending transactions in Pending Approvals page, including Journals, Voucher, Supplier, etc.

Warning Message:

'You must select at least one row to perform mass approval.'

Steps to replicate:

1.  Log in as Approver.    
2.  Click the Approvals tile.    
3.  Click to open 1st item for approval.    
4.  Click Back button to go to main page.    
5.  Select the 1st item, and move to click to open the 2nd item.    
6.  Go back to the main page.    
7.  Observe that the selection for cleared on the 1st item.    
8.  Click Approve button.    
    Got the message below despite having at least 2 items marked selected.     
      ‘You must select at least one row to perform mass approval’
9.  Click Ok on the message and click Approve button once again, it then shows the 2 items actually selected.    

Changes

Cause

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