EAR 9.2 : Account Receivables Update(ARUPDATE) Process is Posting Pending Groups With No Distribution Lines When Accounting Entires are Deleted While Correcting the Posting Errors (Doc ID 3063043.1)

Last updated on DECEMBER 11, 2024

Applies to:

Symptoms

This issue happens when a posting error is encountered and a group does not get posted. On the relevant Correct Posting Errors page, a user can click "Delete Entries" and can then change the Posting Action to "Batch Standard". With the accounting entries deleted, the expected behavior is that another error would be encountered.


This issue can be reproduced at will with the following steps:
1.To test this issue consider a customer(AA) with zero process instance on PS_CUST_DATA record.
2. Create a transfer worksheet to transfer items  from another customer to customer AA.Navigation : Accounts Receivable > Receivables Maintenance > Transfer Worksheet  > Transfer Worksheet.
3. Select items and post worksheet.
4. Delete entries for the transfer group id and set the group to batch standard .Navigation : Accounts Receivable  > Receivables Update > Correct Posting Errors > Transfer.
5. Run ARUPDATE process . Navigation : Accounts Receivable  > Receivables Update  > Request Receivables Update.
6. Open the transferred items and notice that Accounting entries are not created . Navigation :  Accounts Receivable > Customer Accounts > Item Information > View/Update Item Details

Replication Steps

Changes

Cause

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