EPY:Reversed Checks in Error; Reversals Already Confirmed -- How to "Reverse the Reversal"
(Doc ID 607144.1)
Last updated on APRIL 11, 2024
Applies to:
PeopleSoft Enterprise HCM Payroll for North America - Version 8.8 SP1 and laterInformation in this document applies to any platform.
Symptoms
We entered several dozen Reversals, all of which have been processed completely & successfully all the way through Confirm.
We've just discovered that these were "bad" Reversals -- these checks should not have been reversed after all.
Is there a delivered process that will back out the bad Reversals -- how do we "reverse a Reversal"?
If there is no delivered process to accomplish this, what are our other alternatives? How can we recover from this mistake?
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |