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EGL: How to Troubleshoot Ledger Out of Balance if There is no Ledger vs Journal Report Entries. (Doc ID 608243.1)

Last updated on MAY 01, 2018

Applies to:

PeopleSoft Enterprise FIN General Ledger - Version 7.5 to 9.2 [Release 7.5 to 9]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 319740


***Checked for relevance on 4-OCT-2012***
***Checked for relevance on 1-APR-2011***
***Checked for relevance on 28-SEPT-2015***
***Checked for relevance on 1-MAY-2018***





Goal

GL: How to troubleshoot ledger out of balance if there is no ledger vs journal difference

The customer's ledger was out of balance yet the Ledger vs Journal Integrity report showed no discrepancies.
The challenge was to identify where the ledger was out of balance.

Solution

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