My Oracle Support Banner

E-PORTAL: Portal Cache Issues Affect Menu & Navigation Results (Doc ID 614819.1)

Last updated on JANUARY 23, 2021

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.53 [Release 8.4]
PeopleSoft Enterprise PT PeopleTools - Version 8.57 to 8.57 [Release 8.4]
Information in this document applies to any platform.


When customer logs on to portal 8.x or when navigating to some page links they will see that their menu navigation does not reflect security changes that have been made. Or some menus and page links reappear when they have not been authorized.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.