E-PORTAL: Portal Cache Issues Affect Menu & Navigation Results (Doc ID 614819.1)

Last updated on OCTOBER 14, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.4 to 8.53 [Release 8.4]
Information in this document applies to any platform.

Symptoms

When customer logs on to portal 8.x or when navigating to some page links they will see that their menu navigation does not reflect security changes that have been made. Or some menus and page links reappear when they have not been authorized.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms