E-NV: nVision Reports Fail With Error: "Open method of Workbooks class failed" (Doc ID 615749.1)

Last updated on MAY 06, 2013

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.2 and later
Information in this document applies to any platform.
SPECIFIC TO: nVision
Checked for relevance on 06-MAY-2013

Symptoms

When opening an nVision layout via the web or via the client workstation, it will throw error:

"Excel interface exception [E:\pt851-903-R1-retail\peopletools\src\psnxl\gridapp.cpp:2109] Open method of Workbooks class failed' Error for 'Microsoft Office Excel: '. (28,160)
Message Set Number: 28
Message Number: 160
Message Reason: 'Excel interface exception [E:\pt851-903-R1-retail\peopletools\src\psnxl\gridapp.cpp:2109] Open method of Workbooks class failed' Error for 'Microsoft Office Excel: '. (28,160)"

When the nVision reports are run via the web, it ends in "No Success" and this error can be observed via the nVision trace file, nvs_####.nvt.

Cause

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