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E:WF: Primary Note for Email failing With Various Errors. (Doc ID 624207.1)

Last updated on JULY 04, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.2 to 8.4 [Release 8.2 to 8.4]
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 200776764





Symptoms



Customer is trying to send email, and getting the generic error:

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
 SCENARIO 1: 550 Mailbox unavailable.
 SCENARIO 2: SMTP sendMail failed (server example.com:25). Cannot send email to <username@example.com>. (80.2)
 SCENARIO 3:  smtp sendmail failed server example.com:25  cannot send email to <users email address> verify email address is valid, server address is valid, etc. they have verified that this is all valid
 SCENARIO 4: SMTP sendMail failed (server example.com:25) Cannot send email to
 SCENARIO 5: 550 Requested action not taken - Sender not allowed

 SCENARIO 6: Failed connecting to primary server:
References

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