Option to Decline Coverage Appears on eBenefit Election Page (Doc ID 639947.1)

Last updated on JUNE 01, 2016

Applies to:

PeopleSoft Enterprise HRMS eBenefits - Version 8.8 SP1 and later
Information in this document applies to any platform.

Symptoms

In certain precisely defined situations, employees may see a radio button with an option "No, I do not want (Plan Name)" on an eBenefit enrollment page.  If the employee checks that option, eBenefits will display a message "you have declined coverage."     

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms