E-SEC: How to Unlock OPRID using Forgot Password Functionality (Doc ID 642094.1)

Last updated on NOVEMBER 27, 2015

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.1 and later
Information in this document applies to any platform.
***Checked for relevance on 20-08-2012***

Goal

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When the account is locked out due to maximum logon attempts, users cannot sign on and they would get the "User id and password invalid " message. But customers want to use the "Forgot your password link" to turn off the account lockout check box after it e-mails the new password, So users can sign on successfully.

Solution

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