E-PRCS: Drive Letter, (Not UNC), Mapping Throws Error "File not found" On Windows Server 2003 (Doc ID 645019.1)

Last updated on OCTOBER 07, 2016

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.1 and later
Information in this document applies to any platform.
Checked for Relevance on 21-Nov-2012

Symptoms

The Oracle/Bea Proc Mgr is configured to run as a service on the Windows 2003 Process Scheduler machine. It is using the Administrator ID. All mapped drives on the server were created using the same Administrator ID. When processes like SQR, Crystals and nVisions, the end users specify input or output paths that reference the mapped drive letter on the server. The process fails to open or create the file with the error:

"File not found".

If the UNC file path is used, the processes are able to run successfully.

For management purposes, users may prefer to use drive letters since several of these values are stored in Run Control IDs and user preferences. The use of UNC paths eliminates the ability to manage Test and Production environments referencing different servers with the same drive letter.

Cause

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