My Oracle Support Banner

Record Audits for Dependent/Beneficiary Tables will not Work from Self-Service eBenefits (Doc ID 650950.1)

Last updated on APRIL 30, 2024

Applies to:

PeopleSoft Enterprise HCM eBenefits - Version 8.9 and later
Information in this document applies to any platform.

Symptoms

Dependent Name Change does not trigger Field Audits Using Self-Service.
These Audits were correctly triggered in HRMS 8.3. Page W3EB_DEPBEN_DETAIL in 8.3 references the PS_DEPENDENT_BENEF core tables.

However, in 8.9, the reference is to Work Records and so the save bypasses the audit triggers.
(It is now saving from the Component Level using DoCopyField function).
Works OK on Update Dependent/Beneficiary non-self-service pages under Benefits.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.