E-PORTAL: Login To HomePage Is Slow (Doc ID 652039.1)

Last updated on AUGUST 02, 2016

Applies to:

PeopleSoft Enterprise PRTL Interaction Hub - Version 8.4 and later
PeopleSoft Enterprise PT PeopleTools - Version 8.40 to 8.51 [Release 8.4]
Information in this document applies to any platform.
***Checked for Relevance 07-01-2013***

Symptoms

When logging into the homepage or switching to another homepage tab the system responds very slowly.  The homepage loading performance is a problem and in some instances can cause a timeout.

Cause

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