ELM: LM_DEPT_FULLSYNC Message Receive Error: "Unable to Find a Routing Corresponding to the Incoming Request Message" (Doc ID 656951.1)

Last updated on JANUARY 12, 2017

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 9 to 9.2 [Release 9]
PeopleSoft Enterprise PT PeopleTools - Version 8.4 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201050342



**Checked for relevance on 07-JUL-2014**

Symptoms

When attempting a Full Data Publish from HCM using the DEPT_FULLSYNC message and LM_DEPT_FULLSYNC message in ELM, the following error is displayed: "Unable to find a Routing corresponding to the incoming request message".  In this example, HCM is on PeopleTools 8.47 whereas ELM is on PeopleTools 8.48.

Cause

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