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The 'Download' Option (into Excel) Available in Search Pages Does Not Open Excel when Using Internet Explorer (Doc ID 659912.1)

Last updated on FEBRUARY 02, 2022

Applies to:

PeopleSoft Enterprise SCM Order Management - Version 8 SP1 and later
PeopleSoft Enterprise SCM Inventory - Version 8 SP1 and later
PeopleSoft Enterprise SCM Cost Management - Version 8 SP1 and later
PeopleSoft Enterprise SCM Billing - Version 8 SP1 and later
PeopleSoft Enterprise SCM Purchasing - Version 8 SP1 and later
Information in this document applies to any platform.

Purpose

When using Internet Explorer (IE) 7 SPx and trying to download the result of a search into Excel using the 'Download' option available in a page (such as the 'Track Order' page in Order Management), Microsoft Excel does not open. However, Microsoft Excel does open when using another browser such as Mozilla Firefox 2.x.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
References

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