CRM: ERMS Email Is Not Getting Routed to the Group Worklist and no Errors (Doc ID 660847.1)

Last updated on JANUARY 26, 2024

Applies to:

PeopleSoft Enterprise CRM Multichannel Communications - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.
This document was previously published as Customer Connection Solution 201064839Symptoms

ERMS Email is not getting Routed to the Group Worklist and no Errors

Cause

	To view full details, sign in with your My Oracle Support account.
	Don't have a My Oracle Support account? Click to get started!

In this Document

Symptoms

Cause

Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.

CRM: ERMS Email Is Not Getting Routed to the Group Worklist and no Errors (Doc ID 660847.1)

Applies to:

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!