My Oracle Support Banner

How to Run the Benefits Administration Eligibility Debugger (Doc ID 661471.1)

Last updated on FEBRUARY 02, 2023

Applies to:

PeopleSoft Enterprise HCM Benefits Administration - Version 9 and later
Information in this document applies to any platform.

This document was previously published as Customer Connection Solution 201067002


Sometimes you get unexpected results with eligibility processing. Employees are terminated from plans they are meant to be in or seem to be eligible for plans they should not have access to.

This also applies to the situation where an employee comes up with a status of 'AE' - Assign Error. This means they are being evaluated as being eligible for more than one Benefit Program, which is not acceptable to the system.

How can you tell if your Eligibility Rules are working the way you want them?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.