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Troubleshoot SCM_ARCH_ATTACH:Attachments:Attachment Error Sending Attachments Using PO_PO_EMAIL (Purchase Order Dispatch for Email) Process (Doc ID 750572.1)

Last updated on OCTOBER 01, 2024

Applies to:

PeopleSoft Enterprise SCM Purchasing - Version 8.8 SP1 and later
Information in this document applies to any platform.

Purpose

When running PO_PO_EMAIL (Purchase Order Dispatch for Email) process with an attachment, the process is not able to find the attachment for the Purchase Order (PO) and attach it to the e-mail and the process will error with the message below.  This document is to help resolve the error. 

Error:
SCM_ARCH_ATTACH:Attachments:Attachment=0000000110B97950
Str=HandleError
Str=Attachment failed to download.
Int=1
return value:
Bool=False
return stack:
SCM_ARCH_ATTACH:Attachments:Attachment=0000000110B97950
Str=BatchDownload
Str=/
Str=
return value:
Int=1
<Store Field: PO_EMAIL_Q_AET.RETURN_CODE Value=999
Fetch Field: PO_EMAIL_Q_AET.RETURN_CODE Value=999
<

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps

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