ELM: How to Successfully Launch SCORM or AICC Compliant Content in your Environment (Doc ID 753957.1)

Last updated on SEPTEMBER 08, 2017

Applies to:

PeopleSoft Enterprise ELS Enterprise Learning Management - Version 8.81 to 9.1 [Release 8.8 to 9]
Information in this document applies to any platform.

Symptoms

Customer is unable to launch SCORM or AICC content. When the customer launches the content, they receive an error messages:

Authorization Error - Contact your Security Administrator

OR

Error 404—Not Found

....
404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 401 (Gone) status code SHOULD be used if the server knows, through some internally configuration mechanism, that an old resource is permanently unavailable and has no forwarding address.

 

Cause

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