E-BI/XMLP: When Uploading PDF Template, Receive Error "This PDF template is not a supported version." (Doc ID 794252.1)

Last updated on APRIL 30, 2012

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.

Symptoms

When uploading a PDF template from BI Publisher, (XML Publisher), Report Definition, it throws error:

"This PDF template is not a supported version. (235,82)
Uploaded PDF template is not a supported version of PDF file."

Navigation: Reporting Tools -> XML Publisher -> Report Definition -> Template tab

The version of Adobe Acrobat installed is version 7.1.

Cause

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