CRM: PSDMTX Error: signon when applying an update using Change Assistant
(Doc ID 841357.1)
Last updated on JANUARY 26, 2024
Applies to:
PeopleSoft Enterprise CRM Support - Version 8.9 to 9.1 [Release 8.9 to 9]PeopleSoft Enterprise CRM HelpDesk for HR - Version 8.9 to 9.1 [Release 8.9 to 9]
Information in this document applies to any platform.
Symptoms
Error when applying updates using Change Assistant.
Message Reason: Invalid User ID and password for signon. (0,0)
PSDMTX Error: signon
What is working:
Can login to Datamover by itself. Error is occurring in the first step where Change Assistant invokes Data Mover and the login fails.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |