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EBI8.4+: Troubleshooting BI_ACCT_ENTRY Missing AR Entry (Doc ID 944974.1)

Last updated on OCTOBER 18, 2021

Applies to:

PeopleSoft Enterprise SCM Billing - Version 8.4 to 9.2 [Release 8.4 to 9]
Information in this document applies to any platform.
*** Proactive Support Update 27-Jul-2011 ***
***Checked for relevance on 15-Apr-2011***
***Checked for relevance on 04-Jan-2013***
***Checked for relevance on 05-Jun-2014***


It became necessary for a new business unit to change the AR level and AR distribution to the Bill Type from the billing business unit. In this process an analyst forgot to update the default values for the AR_LVL and AR_DST_OPT. As a result, about 100 invoices were processed without any AR detail . The entries became out of balance. New invoices work properly but how do we rerun the data so that we have balanced entries from Billing?

Troubleshooting Steps

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Troubleshooting Steps

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