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E-IB: Accessing Peoplesoft WSDL via Browser Results in: "Retrieval of WSDL Failed for wsdl name: <YOUR_WSDL_NAME>. (2,887) PT_INTEGRATION.GetWSDL.OnExecute Name:OnRequest PCPC:1627 Statement:33" (Doc ID 989714.1)

Last updated on APRIL 13, 2023

Applies to:

PeopleSoft Enterprise PT PeopleTools - Version 8.48 and later
Information in this document applies to any platform.


In PeopleTools 8.48 or later, trying to make a Component Interface as a Web Service. Gone through the Integration Broker steps/pages of Provide Web Service Wizard, and the WSDL is successfully exported. But on trying to access the generated WSDL in Internet Explorer or another web browser, an error is received as detailed below: 

Sample URL used:


The error received:

Retrieval of WSDL failed for wsdl name: CI_TEST_XX.1. (2,887) PT_INTEGRATION.GetWSDL.OnExecute Name:OnRequest PCPC:1627 Statement:33




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