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RFC Types Overview (Doc ID 962183.1)

Last updated on JUNE 26, 2017

Applies to:

Managed Cloud Services Problem Resolution - Version N/A and later
Information in this document applies to any platform.

Purpose

With the introduction of Request For Changes (RFCs), a physical separation between "functional problems" and "operational work" is done.
As Request For Changes are new objects, this document should provide an overview of the different RFC types and what they are intended for.

Scope

Oracle Managed Cloud Customers

Details

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In this Document
Purpose
Scope
Details
 1.) RFC Types
 2.) Other useful Information about RFCs

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