8.1 List Import: Import Fails with SBL-DAT-00498 and SBL-EAI-04389 Errors (Doc ID 1081167.1)

Last updated on DECEMBER 23, 2016

Applies to:

Siebel Marketing - Version 8.1.1.1 [21211] and later
Information in this document applies to any platform.
Checked for relevance on 22-07-2013

Symptoms

When attempting to import a response using List Import in Siebel 8.1.1.1, the import fails with the following error:

ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.inl (70)) SBL-DAT-00498: '' ist ein obligatorisches Feld.  Geben Sie einen Wert fur das Feld ein.

ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.cpp (33454)) SBL-DAT-00498: 'First Name' ist ein obligatorisches Feld.  Geben Sie einen Wert fur das Feld ein.

ObjMgrLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (adptutils.cpp (5634)) SBL-EAI-04389: Erforderliches Feld fehlt in Instanz von Integrationskomponente 'List Mgmt Prospective Contact'  mit dem Benutzerschlussel '[Id] = "1-85H6AA"':  'First Name' ist ein obligatorisches Feld.  Geben Sie einen Wert fur das Feld ein.
(SBL-DAT-00498)



The translation of this would be:

ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.inl (70)) SBL-DAT-00498: '' is a required field.  Please enter a value for the field.

ObjMgrBusCompLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (buscomp.cpp (33454)) SBL-DAT-00498: 'First Name' is a required field.  Please enter a value for the field.

ObjMgrLog Error 1 000000114b8c2d38:0 2010-03-02 14:17:40 (adptutils.cpp (5634)) SBL-EAI-04389: Required field is missing in instance of Integration Component 'List Mgmt Prospective Contact' with the user key '[Id] = "1-85H6AA"':  'First Name' is a required field.  Please enter a value for the field.
(SBL-DAT-00498)



What is strange about this error is that there is a reference to "List Mgmt Prospective Contact", however in the file to be imported and in the mappings, a Contact has been specified, not a prospect.


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms