Siebel Related URL Marketing 8.0.x Response Not Working in CTD getting error - Error HTTP Status 404

(Doc ID 1103845.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Email Marketing Server - Version [20412] and later
Information in this document applies to any platform.


=== ODM Issue Clarification ===

On : [20412] version, Email Marketing Server

When attempting to test the Related URL CTD link
the following error occurs.


HTTP Status 404 - /ctd/lu
type Status report
message /ctd/lu
description The requested resource (/ctd/lu) is not available.
Apache Tomcat/4.1.27

The issue can be reproduced at will with the following steps:
1. Create a campaign
2. The Campaign template / Treatments should have the Related URL tag with the URL Link

The issue has the following business impact:
Due to this issue, users cannot click on the URL successfully


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