My Oracle Support Banner

Siebel Related URL Marketing 8.0.x Response Not Working in CTD getting error - Error HTTP Status 404 (Doc ID 1103845.1)

Last updated on FEBRUARY 28, 2018

Applies to:

Siebel Email Marketing Server - Version 8.0.0.2 [20412] and later
Information in this document applies to any platform.

Symptoms


Comments
--------
=== ODM Issue Clarification ===

On : 8.0.0.2 [20412] version, Email Marketing Server

When attempting to test the Related URL CTD link
the following error occurs.

ERROR
-----------------------

HTTP Status 404 - /ctd/lu
--------------------------------------------------------------------------------
type Status report
message /ctd/lu
description The requested resource (/ctd/lu) is not available.
--------------------------------------------------------------------------------
Apache Tomcat/4.1.27


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a campaign
2. The Campaign template / Treatments should have the Related URL tag with the URL Link


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot click on the URL successfully

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.