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Siebel 8.x and Above Audit Trail no Longer Tracks Old Value and New Value for Associate and Disassociate of Child Records (Doc ID 1128753.1)

Last updated on MAY 09, 2023

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Symptoms

In Version 8.0 and above Audit Trail, Audit Trail does not display New Value and Old Value in the Audit Trail Item List View for association and disassociation of child records, respectively. This is illustrated below:

Version 8.1.1 Audit Trail for Child Record Associate and Disassociate:
 

Prior to version 8, Audit Trail tracked RowID values for Child Business Component records in New Value and Old Value. This is shown below:

Version 7.8.2 Audit Trail for Child Record Associate and Disassociate:
 

Cause

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In this Document
Symptoms
Cause
Solution
References


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