My Oracle Support Banner

Siebel 8.x and Above Audit Trail no Longer Tracks Old Value and New Value for Associate and Disassociate of Child Records (Doc ID 1128753.1)

Last updated on DECEMBER 02, 2017

Applies to:

Siebel CRM - Version 8.0 SIA [20405] and later
Information in this document applies to any platform.

Symptoms

In Version 8.0 and above Audit Trail, Audit Trail does not display New Value and Old Value in the Audit Trail Item List View for association and disassociation of child records, respectively. This is illustrated below:

Version 8.1.1 Audit Trail for Child Record Associate and Disassociate:
 

Prior to version 8, Audit Trail tracked RowID values for Child Business Component records in New Value and Old Value. This is shown below:

Version 7.8.2 Audit Trail for Child Record Associate and Disassociate:
 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.