Login to Custom AOM displays Error SBL-UIF-00391
(Doc ID 1176604.1)
Last updated on JANUARY 30, 2022
Applies to:
Siebel CRM - Version 8.1.1.2[21215] and laterInformation in this document applies to any platform.
Symptoms
A custom Application Object Manager (AOM) was created as a clone of a working AOM.
When attempting to login this custom AOM, the following error occurs:
"The type of user agent is not defined or user agent is not initialized.(SBL-UIF-00391)".
Steps to Reproduce
1. Open an IE window and access this AOM through the web client, e.g.: http://myserver/mysalesportal_enu
2. The below error is displayed:
"The type of user agent is not defined or user agent is not initialized.(SBL-UIF-00391)".
Cause
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In this Document
Symptoms |
Cause |
Solution |