Upload Custom BIP Reports 8 Generates Error (SBL-EAI-04308) standard works fine (Doc ID 1267576.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Reports - Version 8.1.1.3 SIA[21219] to 8.1.1.5 SIA [21229] [Release V8]
Information in this document applies to any platform.

Symptoms

XMLP Report Server log shows the following:

ObjMgrBusServiceLog InvokeMethod 4 000000044cdc199c:0 2010-11-12 09:30:24 Business Service 'XML Hierarchy Converter' invoke method 'DocToHier' Execute Time: 0.000 seconds.
ObjMgrBusServiceLog InvokeMethod 4 000000044cdc199c:0 2010-11-12 09:30:24 End: Business Service 'XML Hierarchy Converter' invoke method: 'DocToHier' at 14ecfba8
ObjMgrLog Error 1 000000044cdc199c:0 2010-11-12 09:30:24 (soapbinding.cpp (564)) SBL-EAI-04304: Unknown Part ':oracle.apps.xdo.webservice.exception.OperationFailedException' for operation 'uploadReport' exists in SOAP message.
ObjMgrBusServiceLog Error 1 000000044cdc199c:0 2010-11-12 09:30:24 (outdisp.cpp (214)) SBL-EAI-04308: Operation 'uploadReport' of Web Service 'http://xmlns.oracle.com/oxp/service/v11/PublicReportService.PublicReportServiceService' at port 'PublicReportService_v11' failed with the following explanation: "oracle.apps.xdo.webservice.exception.OperationFailedException: PublicReportService::executeUploadReport Failure: Due to unable to create new Report as AbsolutePath [/SiebelCRMReports/HS1 Person Details/HS1 Person Details.xdo] due to java.util.zip.ZipException: error in opening zip file".


xdo.log shows the following:

[111210_093028470][][EVENT] Endponit contains no UserName or Password, appending it with Admin's
[111210_093031580][][EVENT] GetRoles() returnsSiebel Administrator,Partner Commerce Power User,DoCS Anonymous User,DoCS Service Provider,DoCS Service Provider Read Only,DoCS COMS Administrator,DoCS COMS iHELP Administrator,DoCS OOHC MDS KIDS,DoCS OOHC MDS Portal,DoCS Portal Generic,XMLP_ADMIN,XMLP_DEVELOPER,XMLP_SCHEDULER,XMLP_SIEBEL_GUEST,CIW Statistics,CIW Operations,CIW Secured Data,CIW Data Quality,DoCS Call Center Administrator,DoCS Generic Portal Administration Views,DoCS Generic Portal Views,DoCS CAAR AAE Manager,DoCS CAAR AAE Officer,DoCS CAAR Administrator,DoCS CAAR Region Access,DoCS Portal Administrator,DoCS Portal Administrator Light,DoCS Portal Anonymous User,DoCS Portal Brighter Futures,DoCS Portal Helpline eReporting,DoCS Anonymous User
[111210_093031580][][STATEMENT] PublicReportService::initSession END --- Elapse Time = 3125
[111210_093031595][][ERROR] PublicReportService::executeUploadReport Failure: for creating new report with AbsolutePath[/SiebelCRMReports/HS1 Person Details/HS1 Person Details.xdo] due to [Ljava.lang.StackTraceElement;@12a32bf

Cause

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