Why are SBL-DCK-00123 errors seen in the SynchMgr logs for S_XMLP_REP_TMPL files after applying Siebel 8.1.1.3 FixPack ? (Doc ID 1293405.1)

Last updated on JULY 20, 2016

Applies to:

Siebel Reports - Version 8.1.1.3[21219] and later
Siebel Remote - Version 8.1.1.3[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 21-May-2014***

Symptoms

When running Siebel Remote synchronizations it may become evident that there are errors being reported in the logs for the Synchronization Manager component. These errors indicate that certain files are missing from the Siebel File System and therefore cannot be downloaded to the mobile client.

The errors will appear similar to those shown below :

GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (drl.cpp (266) err=1114235 sys=0) SBL-DCK-00123: Error opening file \\siebel\siebelfs$\att\S_XMLP_REP_TMPL_0V-1D9PSL_0V-LQ50.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (drl.cpp (1621) err=1114235 sys=0) SBL-DCK-00123: Error opening file \\siebel\siebelfs$\att\S_XMLP_REP_TMPL_0V-1D9PSL_0V-LQ50.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (h_file.cpp (82) err=1114235 sys=0) SBL-DCK-00123: Error opening file S_XMLP_REP_TMPL_0V-1D9PSL_0V-LQ50.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (syncctx.cpp (303) err=1114235 sys=0) SBL-DCK-00123: Error opening file S_XMLP_REP_TMPL_0V-1D9PSL_0V-LQ50.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (drl.cpp (266) err=1114235 sys=0) SBL-DCK-00123: Error opening file \\siebel\siebelfs$\att\S_XMLP_REP_TMPL_05-LPRKS_05-VZT3.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (drl.cpp (1621) err=1114235 sys=0) SBL-DCK-00123: Error opening file \\siebel\siebelfs$\att\S_XMLP_REP_TMPL_05-LPRKS_05-VZT3.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (h_file.cpp (82) err=1114235 sys=0) SBL-DCK-00123: Error opening file S_XMLP_REP_TMPL_05-LPRKS_05-VZT3.SAF for read.
GenericLog GenericError 1 000000024d411500:0 2011-01-27 08:52:04 (syncctx.cpp (303) err=1114235 sys=0) SBL-DCK-00123: Error opening file S_XMLP_REP_TMPL_05-LPRKS_05-VZT3.SAF for read.


Commonly multiple instances of these errors will be reported in each SynchMgr log, once for each Siebel BI Publisher report template which does not have an .saf file.

Cause

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