Unable To Navigate To The Server Manager Screen using LDAP authentication (Doc ID 1311847.1)

Last updated on NOVEMBER 01, 2015

Applies to:

Siebel Call Center - Version 8.0.0.8 SIA[20430] to 8.1.1.8 SIA [23012] [Release V8]
Information in this document applies to any platform.

Symptoms

After upgrading to Siebel 8.1.1.4 on top of the 8.1.1.1, user can not access the Admin-Server Management screens using LDAP Sec Adapter authentication OM.
It is failing with below error:

ERROR
-----------------------
"An error has occurred creating business component 'Server Server' used by business object 'Server Admin'. Please ask your systems administrator to check your application configuration.(SBL-DAT-00222) "

Cause

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