Marketing Workflows Fail After A Time With SBL-BPR-00158
(Doc ID 1314058.1)
Last updated on JUNE 07, 2021
Applies to:Siebel Marketing - Version 220.127.116.11 and later
Information in this document applies to any platform.
Marketing Workflows are failing with the error SBL-BPR-00158: Cannot execute workflow process definition. (sometimes "Marketing Campaign Launch", Sometimes "Email Marketing - Update Status", and "Marketing Campaign Load").
Normally, this error would indicate these workflows have not been activated in the db, but in this case they absolutely have been. After a restart of the WfProcMgr, there will be some successful executions of these workflows, but eventually, the error is encountered again.
BL-BPR-00158: Cannot execute workflow process definition
Siebel Server running on Win2008; DB is MS SQLServer 2008
This results in a huge disruption in marketing campaign activity
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