Siebel BIP Reports Fail With XML Conversion Errors SBL-EAI-00245 And SBL-EAI-04112

(Doc ID 1324806.1)

Last updated on MARCH 02, 2018

Applies to:

Siebel Reports - Version SIA[21219] and later
Information in this document applies to any platform.
Checked For Relevance on 27-Aug-13


While running Siebel BIP reports the report generation fails with XML conversion errors. However the data is displayed correctly on the Siebel UI.

In the XMLP Report Server component logs:

ObjMgrBusServiceLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (eaixmlcnvsv.cpp (197)) SBL-EAI-04112: The XML hierarchy cannot be converted to an XML document.

ObjMgrLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (xmlcnv.cpp (1392)) SBL-EAI-00245: Character '0x0001' cannot be represented in XML

Steps to Reproduce

1. Install and configure Siebel CRM 8.1.1.x and BI Publisher

2. Configure Siebel-BIP integration as per Reports Guide

3. Create a custom report and run it on a multi-byte data set. e.g. Japanese, Arabic etc.

4. The report generation fails and the XML conversion errors comes up.


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