Siebel BIP Reports Fail With XML Conversion Errors SBL-EAI-00245 And SBL-EAI-04112 (Doc ID 1324806.1)

Last updated on AUGUST 22, 2016

Applies to:

Siebel Reports - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
Checked For Relevance on 27-Aug-13

Symptoms

While running Siebel BIP reports the report generation fails with XML conversion errors. However the data is displayed correctly on the Siebel UI.

In the XMLP Report Server component logs:

ObjMgrBusServiceLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (eaixmlcnvsv.cpp (197)) SBL-EAI-04112: The XML hierarchy cannot be converted to an XML document.

ObjMgrLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (xmlcnv.cpp (1392)) SBL-EAI-00245: Character '0x0001' cannot be represented in XML




Steps to Reproduce

1. Install and configure Siebel CRM 8.1.1.x and BI Publisher 10.1.3.4.1

2. Configure Siebel-BIP integration as per Reports Guide

3. Create a custom report and run it on a multi-byte data set. e.g. Japanese, Arabic etc.

4. The report generation fails and the XML conversion errors comes up.

Cause

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