Siebel BIP Reports Fail With XML Conversion Errors SBL-EAI-00245 And SBL-EAI-04112
(Doc ID 1324806.1)
Last updated on OCTOBER 24, 2019
Applies to:Siebel Reports - Version 220.127.116.11 SIA and later
Information in this document applies to any platform.
Checked For Relevance on 27-Aug-13
While running Siebel BIP reports the report generation fails with XML conversion errors. However the data is displayed correctly on the Siebel UI.
ObjMgrBusServiceLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (eaixmlcnvsv.cpp (197)) SBL-EAI-04112: The XML hierarchy cannot be converted to an XML document.
ObjMgrLog Error 1 000000044dda2b50:0 2011-05-23 13:16:34 (xmlcnv.cpp (1392)) SBL-EAI-00245: Character '0x0001' cannot be represented in XML
Steps to Reproduce
1. Install and configure Siebel CRM 8.1.1.x and BI Publisher 10.1.3.4.1
2. Configure Siebel-BIP integration as per Reports Guide
3. Create a custom report and run it on a multi-byte data set. e.g. Japanese, Arabic etc.
4. The report generation fails and the XML conversion errors comes up.
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