Outbound Web Service SBL-EAI-04116: HTTP Internet Exception during 'Data Send': '', code: '12057' or error "It was not possible to connect to the revocation server or a definitive response could not be obtained" (Doc ID 1335511.1)

Last updated on JANUARY 31, 2017

Applies to:

Siebel CRM - Version 8.1.1.4 [21225] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.4 [21225] version, Siebel EAI

When attempting to call an outbound web service over SSL(HTTPS) using mutual authentication
the following error occurs.

ERROR
-----------------------
ObjMgrLog Error 1 0000027b4e120f2c:0 2011-07-05 08:58:58 (httptransport.cpp (1631)) SBL-EAI-04116: HTTP Internet Exception during 'Data Send': '', code: '12057'


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Setup mutual authentication as per Configuring SSL Mutual Authentication with EAI HTTP Transport/Outbound Web Services (Doc ID 560965.1)
2. just call the outbound web service
3. notice the error (httptransport.cpp (1631)) SBL-EAI-04116: HTTP Internet Exception during 'Data Send': '', code: '12057'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete outbound web service calls using mutual authentication

Cause

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