Docserver is not processing requests - jobs submitted remain in Queued state
(Doc ID 1352004.1)
Last updated on APRIL 18, 2023
Applies to:
Siebel Sales - Version 7.7.2.12[18393] and laterInformation in this document applies to any platform.
Symptoms
Document Server is not processing any request.
o Correspondence screen shows that correspondence is in Queue
o S_SRM_REQUEST table has Job status as QUEUED.
o Restarted Document server but issue not resolved.
Error:
-------
SBL-SCB-00016: Inherited socket (0) is invalid. The SCBroker listening port may already be in use by another process.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |