Error: "ORA-28001: the password has expired" When Attempting to Connect to a P6 Database
(Doc ID 1377730.1)
Last updated on AUGUST 02, 2023
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 7.0 and laterPrimavera P6 Professional Project Management - Version 16.2.0.0 and later
Information in this document applies to any platform.
Symptoms
Symptom #1:
When attempting to log into P6 Project Management, the following error is received:
ERROR
-----------------
"Unable to connect to database. Would you like to configure the connection now?"
When selecting 'Yes' to configure the database connection, the following error is received:
ERROR
-----------------
"Bad public user name or password. Database Server Error: ORA-28001: the password has expired"
Symptom #2:
When using the P6 Administration Application, receive the following error at login with the privileged username:
ERROR
----------------
Unable to resolve privileged username and password ORA-28001: the password has expired"
Symptom #3:
The following error is received when starting P6 from Weblogic:
ERROR
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Caused By: org.springframework.jdbc.CannotGetJdbcConnectionException: Could not get JDBC Connection; nested exception is java.sql.SQLException: ORA-28001: the password has expired
Symptom #4:
The following error occurs when running databaselogins.bat:
ERROR
--------------------------
"Unable to create connection from connect string privuser/*****@oracle:<HOST>:<PORT>:<SID>:SQLException (ORA-28001: the password has expired)"
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |