No Asgnbatch Jobs Triggered By The Alignment (Doc ID 1415383.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Territory Management - Version 8.0.0.10 SIA [20436] and later
Information in this document applies to any platform.
*** Checked for currency on JAN-09-2017 ***

Symptoms


On : 8.0.0.10 SIA [20436] version, Territory Management

When attempting to run alignment or activating the alignment.

The following error occurs.

In the case of the Alignment activation, the aligntment Status on the UI is hanging at "Moving Territory Rules"

ERROR
-----------------------
SrmRouting SrmRoutingSubevent 4 0000000c4f345469:0 2012-02-10 09:34:47 SNDREQ
IDS : FLAGS [1] : REQID [] : SRBSESSID [b10799d0300002intstg_12] : SRMCONNID [12]
SRC : SRC_ID [0-1] : SRC_KEY []
DEST : ROUTE_ID [RTIBatch] : ROUTE_KEY [] : ROUTE_SRVR [] : LANG_CODE [ENU] : CODE_PAGE [1200]
SisnTcpIp SisnSockDetail 4 0000000c4f345469:0 2012-02-10 09:34:47 30: [TCPIP-client] Send() descriptor = 52
GenericLog GenericError 1 0000000c4f345469:0 2012-02-10 22:26:28 (srmconn.cpp (2679) err=1180682 sys=0) SBL-NET-01034: The SISNAPI connection was closed by the peer.

Cause

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