Cannot Resume Task That Was in Progress when Object Manager Stopped (SBL-BPR-00536) (SBL-BPR-00520)

(Doc ID 1424538.1)

Last updated on JANUARY 03, 2017

Applies to:

Siebel CRM - Version 8.1.1.3[21219] and later
Information in this document applies to any platform.
*** Checked for relevance 08-Feb-2016 ***

Symptoms

If an object manager that a user is logged into is stopped in a controlled manner, the task that the user is in cannot be resumed when the object manager is restarted.

This can be shown by starting a task, then pausing it, and resuming it via the Inbox. Then use the Administration - Server Management or srvrmgr to stop the object manager and restart it.

Upon logging in again and trying to resume the task via the inbox, the following error is encountered:



Cause

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