Cannot Resume Task That Was In Progress When Object Manager Stopped (SBL-BPR-00536) (SBL-BPR-00520)
(Doc ID 1424538.1)
Last updated on FEBRUARY 03, 2019
Applies to:Siebel CRM - Version 188.8.131.52 and later
Information in this document applies to any platform.
*** Checked for relevance 08-Feb-2016 ***
If an object manager that an user is logged into is stopped in a controlled manner, the task that the user is in cannot be resumed when the object manager is restarted.
This can be shown by starting a task, then pausing it, and resuming it via the Inbox. Then use the Administration - Server Management or srvrmgr to stop the object manager and restart it.
Upon logging in again and trying to resume the task via the inbox, the following error is encountered:
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