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Cannot Resume Paused Task (SBL-BPR-00536) (SBL-BPR-00520) (Doc ID 1424538.1)

Last updated on DECEMBER 15, 2023

Applies to:

Siebel CRM - Version[21219] and later
Information in this document applies to any platform.


When object manager logged in by the user is stopped in a controlled manner, the task that the user is in cannot be resumed when the object manager is restarted.


1.Launch the task from task pane
2 Pause the Task and Resume it Via Inbox Screen
3.Use the Administration - Server Management or srvrmgr to stop the object manager and restart it.
4.Login to the application and try to resume the task via the inbox, the following error is encountered:




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