Cannot Resume Paused Task (SBL-BPR-00536) (SBL-BPR-00520)
(Doc ID 1424538.1)
Last updated on DECEMBER 15, 2023
Applies to:
Siebel CRM - Version 8.1.1.3[21219] and laterInformation in this document applies to any platform.
Symptoms
When object manager logged in by the user is stopped in a controlled manner, the task that the user is in cannot be resumed when the object manager is restarted.
STEPS:
1.Launch the task from task pane
2 Pause the Task and Resume it Via Inbox Screen
3.Use the Administration - Server Management or srvrmgr to stop the object manager and restart it.
4.Login to the application and try to resume the task via the inbox, the following error is encountered:
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |