Changing the 'Visibility Type' Property of Pick List 'PickList Owned By' Triggers Errors SBL-UIF-00299, SBL-DAT-00292 and SBL-DAT-00290 When Selecting an Owner for an Activity (Doc ID 1450220.1)

Last updated on AUGUST 15, 2016

Applies to:

Siebel Tools - Version 8.1.1 [21112] and later
Information in this document applies to any platform.
Checked for Relevance on 15-Aug-2016

Symptoms

We want to enable users to delegate activities across organizations. Currently in Siebel standard Activity Form Applet the pick applet opened from the "Owner" control doesn't allow to pick employee from other organizations. To change this behavior we have overridden the popup visibility of BC 'Employee' at pick list level, namely by setting to "All" the 'Visibility Type' property of pick list 'PickList Owned By'. Now in the Activities Screen we get errors when we select as activity owner an employee from another organization.

If we set manually the "Owner" control and hit the TAB key we get the following errors:
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[1] Wrong field values or value types detected in field Owner. Please re-enter your field values. If you need additional assistance, please refer to the documentation.(SBL-UIF-00299)
[2] An error has occurred picking the current row. Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)
[3] No match was found for value '"1-7JXVE1"'.(SBL-DAT-00290)
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If we open the pick applet with the F2 key, the list comes up correctly, namely it displays also the employees from other organizations as expected, but selecting such employee triggers the following errors:
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[1] An error has occurred picking the current row. Please continue or ask your systems administrator to check your application configuration if the problem persists.(SBL-DAT-00292)
[2] No match was found for value '"1-7JXVE1"'.(SBL-DAT-00290)
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Cause

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