Crash On WorkSet Record Destruction
(Doc ID 1457980.1)
Last updated on AUGUST 30, 2023
Applies to:
Siebel Tools - Version 8.0.0.6 [20423] and laterInformation in this document applies to any platform.
Symptoms
Customer is seeing scripting related crashes with the following callstack:
Called from:
0xd7b31574 CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x00015e58
0xd7610148 CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)+ 0x00006844
0xd50e02b8 CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)+ 0x000009cc
0xd5105d20 CSSELServiceIface::OnPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&)+ 0x000008f8
0xd60d46cc CSSService::ELEventPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&,int&)+ 0x00000548
0xd60d5568 InvokeMethod__10CSSServiceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x000012b8
0xd677c664 CSSELServiceImpl::InvokeMethod(const SSstring&,CSSELPropertySetIface*,CSSELPropertySetIface*)+ 0x000007c8
0xd78c6cdc CSSServiceCLIJSMechInst::InvokeMethod(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x000018f4
0xd766cb00 CSSCLINativeFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x00000ad0
0xd7b2b818 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x00004c24
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7686520 CSSCLICompiledFunction::Call_inline(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,CSSCLIScopeChain*)+ 0x00001930
0xd766adf4 CSSCLICompiledFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x0000029c
0xd7b2c1a0 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x000055ac
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7686520 CSSCLICompiledFunction::Call_inline(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,CSSCLIScopeChain*)+ 0x00001930
0xd766adf4 CSSCLICompiledFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x0000029c
0xd7b2c1a0 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x000055ac
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7610148 CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)+ 0x00006844
0xd50e02b8 CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)+ 0x000009cc
0xd50e090c CSSELIface::ForwardEvent(const SSstring&,CSSStringArray&)+ 0x000012b0
0xd5108500 CSSELWebAppletIface::OnPreInvoke(const SSstring&,CSSStringArray&)+ 0x00000d10
0xd8037260 CSSSWEFrame::EventPreInvoke(const SSstring&,CSSStringArray&)+ 0x000011fc
0xd80a5110 InvokeMethod__11CSSSWEFrameFPCwR14CSSStringArrayR8SSstring+ 0x000008b0
0xd80cc3e4 CSSSWEFrameMgrInternal::InvokeAppletMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,CSSStringArray&)+ 0x00006500
0xd80f9d30 CSSSWECmdProcessor::InvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&)+ 0x00002fa8
0xd80f6cf8 CSSSWECmdProcessor::_ProcessCommand(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)+ 0x00004418
0xd80fff30 CSSSWECmdProcessor::ProcessCommand(CSSSWEGenericRequest*,CSSSWEGenericResponse*,WWEReqModInfo*&,WWECbInfo*&)+ 0x00005f00
0xd80fec54 CSSSWECmdProcessor::ProcessCommand(CSSSWEHttpRequest*,CSSSWEHttpResponse*,WWECbInfo*&)+ 0x00000740
0xd84b70c4 CSSServiceSWEIface::Request(CSSSWEReqRec*,CSSSWEResponseRec*)+ 0x000028fc
0xd84b4880 DoInvokeMethod__18CSSServiceSWEIfaceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x00007bb4
0xd60d55c0 InvokeMethod__10CSSServiceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x00001310
0xd742ad80 ModInvokeSrvcMethod__14CSSSIOMSessionFPCwPCwPCwR8SSstring+ 0x000010a4
0xd7427bc8 CSSSIOMSession::RPCMiscModel(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)+ 0x00002a34
0xd7421df4 CSSSIOMSession::HandleRPC(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)+ 0 TAG
And the following FDR entry:
7100806 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BO_DSTR BusObj Destruction 1602508592 0 Contact
7100807 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_DSTR BusComp Destruction 1031538888 0 Contact
7100808 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_EMPTY_WS BusComp Empty WorkSet 1031538888 0 Contact
7100809 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_SQLOBJ_RELEASE SqlObj Release 1181596440 0 Contact
7100810 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_QUERY Cache Query Parse Tree 1343164548 0 Contact:[Personal Contact] = 'N' AND [WIN Account Type Code] = LookupValue(?
7100811 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1507600176 0
7100812 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_SQLOBJ Cache SqlObj 1181596440 0 Contact
7100816 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1597924416
7101027 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1399714088
7101028 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BO_DSTR BusObj Destruction 1602400848 0 Account
7101029 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_DSTR BusComp Destruction 941469352 0 WIN Contact Role on Service Account BC
7101030 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_EMPTY_WS BusComp Empty WorkSet 941469352 0 WIN Contact Role on Service Account BC
7101031 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_REC_DSTR WorkSet Record Destruction 941469352 1800375040 WIN Contact Role on Service Account BC
7101032 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_SQLOBJ_RELEASE SqlObj Release 1021643368 0 WIN Contact Role on Service Account BC
7101033 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1227327416 1
7101034 1328874600 7200 Fdr_DBC Database Connector FdrSub_DBC_CURSOR_DSTR Sql Cursor Destruction 939476720 0
7101035 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1578265096 0
7101036 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_SQLOBJ Cache SqlObj 1021643368 0 WIN Contact Role on Service Account BC
7101037 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1055017848
7101044 1328874600 7200 Fdr_FDR Fdr Internal FdrSub_FDR_CRASH ** CRASHING THREAD ** 0 0
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |