My Oracle Support Banner

Crash On WorkSet Record Destruction (Doc ID 1457980.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel Tools - Version 8.0.0.6 [20423] and later
Information in this document applies to any platform.
***Checked for relevance on 16-Oct-2013***

Symptoms

Customer is seeing scripting related crashes with the following callstack:

Called from:
0xd7b31574 CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x00015e58
0xd7610148 CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)+ 0x00006844
0xd50e02b8 CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)+ 0x000009cc
0xd5105d20 CSSELServiceIface::OnPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&)+ 0x000008f8
0xd60d46cc CSSService::ELEventPreInvoke(const SSstring&,const CCFPropertySet&,CCFPropertySet&,int&)+ 0x00000548
0xd60d5568 InvokeMethod__10CSSServiceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x000012b8
0xd677c664 CSSELServiceImpl::InvokeMethod(const SSstring&,CSSELPropertySetIface*,CSSELPropertySetIface*)+ 0x000007c8
0xd78c6cdc CSSServiceCLIJSMechInst::InvokeMethod(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x000018f4
0xd766cb00 CSSCLINativeFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x00000ad0
0xd7b2b818 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x00004c24
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7686520 CSSCLICompiledFunction::Call_inline(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,CSSCLIScopeChain*)+ 0x00001930
0xd766adf4 CSSCLICompiledFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x0000029c
0xd7b2c1a0 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x000055ac
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7686520 CSSCLICompiledFunction::Call_inline(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*,CSSCLIScopeChain*)+ 0x00001930
0xd766adf4 CSSCLICompiledFunction::Call(CSSCLIContext*,CSSCLIValueArray*,CSSCLIAbstractValue*)+ 0x0000029c
0xd7b2c1a0 CSSCLIVirtualMachine::ExecuteOP_CALL(CSSCLIStackFrame*,CLIVMMetadataToken*,CSSCLICompiledFunction*)+ 0x000055ac
0xd7b2eadc CSSCLIVirtualMachine::Execute(CSSCLIStackFrame*,CSSCLIAbstractValue*)+ 0x000133c0
0xd7610148 CSSCLIJSMechInst::CallEvent(const SSstring&,CPtrArray&)+ 0x00006844
0xd50e02b8 CSSELIface::ForwardEvent(const SSstring&,CPtrArray&)+ 0x000009cc
0xd50e090c CSSELIface::ForwardEvent(const SSstring&,CSSStringArray&)+ 0x000012b0
0xd5108500 CSSELWebAppletIface::OnPreInvoke(const SSstring&,CSSStringArray&)+ 0x00000d10
0xd8037260 CSSSWEFrame::EventPreInvoke(const SSstring&,CSSStringArray&)+ 0x000011fc
0xd80a5110 InvokeMethod__11CSSSWEFrameFPCwR14CSSStringArrayR8SSstring+ 0x000008b0
0xd80cc3e4 CSSSWEFrameMgrInternal::InvokeAppletMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&,CSSStringArray&)+ 0x00006500
0xd80f9d30 CSSSWECmdProcessor::InvokeMethod(CSSSWEHtmlStream*,CSSSWEArgs*,WWEReqModInfo*,WWECbInfo*&)+ 0x00002fa8
0xd80f6cf8 CSSSWECmdProcessor::_ProcessCommand(CSSSWEHtmlStream*,WWEReqModInfo*,WWECbInfo*&)+ 0x00004418
0xd80fff30 CSSSWECmdProcessor::ProcessCommand(CSSSWEGenericRequest*,CSSSWEGenericResponse*,WWEReqModInfo*&,WWECbInfo*&)+ 0x00005f00
0xd80fec54 CSSSWECmdProcessor::ProcessCommand(CSSSWEHttpRequest*,CSSSWEHttpResponse*,WWECbInfo*&)+ 0x00000740
0xd84b70c4 CSSServiceSWEIface::Request(CSSSWEReqRec*,CSSSWEResponseRec*)+ 0x000028fc
0xd84b4880 DoInvokeMethod__18CSSServiceSWEIfaceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x00007bb4
0xd60d55c0 InvokeMethod__10CSSServiceFPCwRC14CCFPropertySetR14CCFPropertySet+ 0x00001310
0xd742ad80 ModInvokeSrvcMethod__14CSSSIOMSessionFPCwPCwPCwR8SSstring+ 0x000010a4
0xd7427bc8 CSSSIOMSession::RPCMiscModel(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)+ 0x00002a34
0xd7421df4 CSSSIOMSession::HandleRPC(SISOMRPCCode,SISOMArgType,unsigned long,CSSSISOMRPCArgList*,CSSSISOMRPCArgList*,int&,void*)+ 0 TAG

And the following FDR entry:

7100806 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BO_DSTR BusObj Destruction 1602508592 0 Contact
7100807 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_DSTR BusComp Destruction 1031538888 0 Contact
7100808 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_EMPTY_WS BusComp Empty WorkSet 1031538888 0 Contact
7100809 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_SQLOBJ_RELEASE SqlObj Release 1181596440 0 Contact
7100810 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_QUERY Cache Query Parse Tree 1343164548 0 Contact:[Personal Contact] = 'N' AND [WIN Account Type Code] = LookupValue(?
7100811 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1507600176 0
7100812 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_SQLOBJ Cache SqlObj 1181596440 0 Contact
7100816 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1597924416
7101027 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1399714088
7101028 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BO_DSTR BusObj Destruction 1602400848 0 Account
7101029 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_DSTR BusComp Destruction 941469352 0 WIN Contact Role on Service Account BC
7101030 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_EMPTY_WS BusComp Empty WorkSet 941469352 0 WIN Contact Role on Service Account BC
7101031 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_BC_REC_DSTR WorkSet Record Destruction 941469352 1800375040 WIN Contact Role on Service Account BC
7101032 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_SQLOBJ_RELEASE SqlObj Release 1021643368 0 WIN Contact Role on Service Account BC
7101033 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1227327416 1
7101034 1328874600 7200 Fdr_DBC Database Connector FdrSub_DBC_CURSOR_DSTR Sql Cursor Destruction 939476720 0
7101035 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_DATA_LST_DSTR Data List Destruction 1578265096 0
7101036 1328874600 7200 Fdr_OBJMGR Object Manager FdrSub_OBJMGR_CACHE_SQLOBJ Cache SqlObj 1021643368 0 WIN Contact Role on Service Account BC
7101037 1328874600 7200 Fdr_SCRIPT Generic Scripting Engine FdrSub_SCRIPT_FREE Object Deallocation 969437424 1055017848
7101044 1328874600 7200 Fdr_FDR Fdr Internal FdrSub_FDR_CRASH ** CRASHING THREAD ** 0 0

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.