SWSE and web server crash in call to ccfProgCtx::SetSiebelRoot() and SWEapp logs are not created
(Doc ID 1469088.1)
Last updated on SEPTEMBER 09, 2022
Applies to:
Siebel Financial Services CRM - Version 8.0.0.1 SIA [20408] and laterInformation in this document applies to any platform.
Symptoms
Two issues noted on the Siebel SWSE web server:
(i) The SWSE logs are not generating
(ii) The IIS web server process w3svc is crashing when trying to access the Siebel application login page
The crash_nnnn.txt file are seen in the SWSE bin directory, D:\Apps\sba81\SWEApp\BIN
The crashing process is the IIS web server process, w3svc.
The call stack for the crashes is showing initial frames for the IIS process and then some SWSE calls :
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |