SWSE and web server crash in call to ccfProgCtx::SetSiebelRoot() and SWEapp logs are not created
(Doc ID 1469088.1)
Last updated on JANUARY 25, 2020
Applies to:Siebel Financial Services CRM - Version 188.8.131.52 SIA  and later
Siebel CRM - Version 8.1.1  and later
Information in this document applies to any platform.
***Checked for relevance on 02-Jan-2014***
Siebel version: 184.108.40.206 SIA  on Windows platform
There are two issues;
(i) The SWSE logs are not generating
(ii) The IIS web server process w3svc is crashing when trying to access the Siebel application login page
The crash_nnnn.txt file are seen in the SWSE bin directory, D:\Apps\sba81\SWEApp\BIN
The crashing process is the IIS web server process, w3svc.
The call stack for the crashes is showing initial frames for the IIS process and then some SWSE calls :
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