Attempt to change User ID fails with "SBL-DAT-00565" for LDAPSecAdpt or "SBL-DAT-00567" for DBSecAdpt.
(Doc ID 1471293.1)
Last updated on NOVEMBER 14, 2019
Applies to:Siebel Field Service - Version 8.0 SIA  and later
Information in this document applies to any platform.
For various reasons, Siebel Administrator may need to change the existing user's User ID on User Administration Screen (Administration - User). However, it may fail with one of the following messages.
- Object Manager uses Named Subsystem: LDAP Security Adapter (Alias: LDAPSecAdpt)
"An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)"
- Object manager uses Named Subsystem: DB Security Adapter (Alias: DBSecAdpt)
"The requested operation is not supported by your security adapter. Please contact your system administrator if you feel the operation should have been supported.(SBL-DAT-00567)"
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