Siebel Outbound SSL Web Service - Disable Host Name Checks - SBL-EAI-04116 - code: '12038'
(Doc ID 1494795.1)
Last updated on FEBRUARY 05, 2019
Applies to:Siebel Financial Services CRM - Version 220.127.116.11  and later
Siebel CRM - Version 18.104.22.168  and later
Information in this document applies to any platform.
Checked for relevance on 28-JUN-2016
Doc id: 1494795.1
Bug id: 14682566
URL Link to bug in bugdb: https://bug.oraclecorp.com/pls/bug/webbug_print.show?c_rptno=14682566
Old status: 15
New status: 97
Fix by: N/A
Fixed version: N/A
Siebel CRM 8.1.1x
Outbound SOAP/HTTP-SSL (Web Services) using the "EAI HTTP Transport" BS
An outbound web server reaches a TIBCO application through a BIG IP load balancer.
The certificate returned by the TIBCO applications has a "issued to" hostname that differs from the load balanced URL that was called.
Wininet.dll fails to validate this certificate and EAI HTTP Transport throws the error :
At internet explorer (IE) it is possible to work around this by disabling security checks (Internet Options > Advanced Settings...) .
But even disabling the IE checks while logged in as the same Windows operating system user that starts the siebel services , confirming IE no longer reports the warning on the certificate and finally rebooting the siebel server machine, siebel still throws the same error.
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