How to keep EBC access to IIR schema working when using LDAP Security Adapter for the interactive Object Manager

(Doc ID 1507788.1)

Last updated on MAY 04, 2016

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.


We have recently configured the following components to use LDAP security adapter:

- Public Sector Object Manager
- EAI Object Manager
- XMLP Report Server

We can confirm that the LDAPSecAdpt settings work as desired however, we can no longer connect to our ISS server. The following error is raised when creating new Account or Contact records:

"(odbccon.cpp (1912)) SBL-DAT-00446: You have entered an invalid set of logon parameters. Please type in your logon parameters again.
(physmod.cpp (10488)) SBL-DAT-00541: You are not able to login to the database using the database credentials assigned to you. There may be a problem with the data source you are attempting to log into, or the credentials may be invalid for the data source.
Please contact your system administrator.
(busobj.cpp (1666)) SBL-DAT-00222: An error has occurred creating business component 'DQ NSA table BC' used by business object 'DQ NSA Table BO'.
Please ask your systems administrator to check your application configuration."

Are there any other configurations that need to be done to implement LDAP with ISS? We are assuming the DQMgr sec adapter should remain DBSecAdpt since it as a batch component.

Note: When we switch back to DBSecAdpt for our OMs, there are no errors raised and we can see that ISS is working as desired.


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