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How to keep EBC access to IIR schema working when using LDAP Security Adapter for the interactive Object Manager (Doc ID 1507788.1)

Last updated on OCTOBER 11, 2024

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.

 

We have recently configured the following components to use LDAP security adapter:

- Public Sector Object Manager
- EAI Object Manager
- XMLP Report Server

We can confirm that the LDAPSecAdpt settings work as desired however, we can no longer connect to our ISS server. The following error is raised when creating new Account or Contact records:



Are there any other configurations that need to be done to implement LDAP with ISS? We are assuming the DQMgr sec adapter should remain DBSecAdpt since it as a batch component.

Note: When we switch back to DBSecAdpt for our OMs, there are no errors raised and we can see that ISS is working as desired.

Solution

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