SBL-SMI-00107 and SBL-SMI-00216 errors on the SWSE log file (Doc ID 1511752.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM Call Center - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.

Goal

What is the meaning of SBL-SMI-00107 and SBL-SMI-00216 errors on the SWSE log file like below ?

2021 2012-12-03 07:59:25 0000-00-00 00:00:00 -0700 00000000 001 003f 0001 09 ss121203_5228 5228 5508 c:\sia81\SWEApp\log\ss121203_5228.log 8.1.1.5 [21229] ENU

ObjMgrSessionLog    Error    1    0000000250bc146c:0    2012-12-03 07:59:25    CSSUModel::InvokeSrvcMethod - Failed with Error=1180678 for service=Web Engine Interface, method=Request

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error invoking service method 1180678

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error Message 0 : error 1180678 : 70*SBL-SMI-00107: Internal: The context for the given task was not found.1*013*smimtpool.cpp3*8490*0*0*0*

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error Message 1 : error 1180678 : 63*SBL-SMI-00216: Internal: Not an error, all the threads are busy1*012*smiworkq.cpp4*15770*0*0*0*

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error Message 2 : error 1180678 : 63*SBL-SMI-00216: Internal: Not an error, all the threads are busy1*012*smiworkq.cpp4*15770*0*0*0*

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error Message 3 : error 1180678 : 63*SBL-SMI-00216: Internal: Not an error, all the threads are busy1*012*smiworkq.cpp4*15770*0*0*0*

ProcessPluginRequest    ProcessPluginRequestError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Error Message 4 : error 1180678 : 70*SBL-SMI-00107: Internal: The context for the given task was not found.1*013*smimtpool.cpp4*10330*0*0*0*

ProcessPluginState    ProcessPluginStateError    1    0000000250bc146c:0    2012-12-03 07:59:25      5304: [SWSE] Invoke service method failed.

 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms