Task Loosing Context On Hitting Previous
(Doc ID 1516364.1)
Last updated on JANUARY 03, 2023
Applies to:
Siebel eCommunications - Version 8.1.1.8 SIA [23012] and laterInformation in this document applies to any platform.
Symptoms
Task Loosing Context on hitting PreviousIt should show same record while hitting previous button
STEPS
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The issue can be reproduced at will with the following steps:
1) I choose an Account: "Test Account" and there is existing Opportnity "Test Opportunity" under this Account.
2) I initialize the Task with "Test Account" as the Context Record.
3) I reach to first View of the Task : Add a New Opportunity with Name "New Opportunity" and hit Next
4) I reach second View of the Task: Opportunity shown is "New Opportunity", and I hit "Previous"
5) I reach to the First View again and the Record Shown now is "Test Opportunity" and not the "New Opportnity" and I hit Next again.
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
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