My Oracle Support Banner

Task Loosing Context On Hitting Previous (Doc ID 1516364.1)

Last updated on JANUARY 03, 2023

Applies to:

Siebel eCommunications - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

Task Loosing Context on hitting PreviousIt should show same record while hitting previous button

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1) I choose an Account: "Test Account" and there is existing Opportnity "Test Opportunity" under this Account.
2) I initialize the Task with "Test Account" as the Context Record.
3) I reach to first View of the Task : Add a New Opportunity with Name "New Opportunity" and hit Next
4) I reach second View of the Task: Opportunity shown is "New Opportunity", and I hit "Previous"
5) I reach to the First View again and the Record Shown now is "Test Opportunity" and not the "New Opportnity" and I hit Next again.


Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.