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Siebel Error You Don't Have Rights To Target Order Management'. Contact Administrator (SBL-ORD-00155 (Doc ID 1532307.1)

Last updated on OCTOBER 28, 2022

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.


End user is using Siebel Public Sector Case Management and process he gets following error:

[1] Internal error occured when handling following exception. Current task was cancelled.(SBL-PBR-00530)
[2] Error when invoking SIS OM PMT Service method called Set Profile Attribute in phase Set ProfileAttribute GRRQExec.(SBL-BPR-00162)
[3] You don't have rights to target Order Management'. Contact administrator (SBL-ORD-00155)

This happens only in user acceptance test environment, we are not able to reproduce it in development environment nor system test environment. It's still unknown which difference between those environment can cause this problem.


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