Menu > Print Does Not Bring Up Print Dialog Box In OpenUI (Doc ID 1545860.1)

Last updated on APRIL 19, 2017

Applies to:

Siebel CRM - Version 8.2.2.2 SIA[23016] and later
Information in this document applies to any platform.

Goal

The print dialog box is broken in Open UI.

1. Launch Call Center Open UI application.
2. Navigate to Accounts Screen > Accounts List Applet.
3. Select Print (Ctrl + P) option from applet menu.

Result:  Blank / Non-functioning applet displays.

Example:

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms